How Haydn's Açaí & Frozen Yogurt keeps daily banking smooth with Venn

Company: Haydn's Açaí & Frozen Yogurt

Interviewee: Haydn Wain-Lowe, Owner

Location: Toronto, ON

About Haydn’s

Haydn’s is a self-serve acai bowl and frozen yogurt concept in downtown Toronto. The team is 12 people, and Haydn handles the finances himself, so every minute and every workflow has to be simple.

The Problem‍

Growing a retail brand with bank workflows that slow you down

Haydn wears every hat. That means banking cannot add work, confusion, or errands to his day. His early experience with big banks felt clunky and inefficient, which is why he explored fintech alternatives from the start.

He also knew he would need to pay overseas suppliers and wanted a way to do it quickly without racking up unnecessary costs. Visiting a branch for routine tasks was a non-starter for a hands-on owner who splits time between home, office, and shop.

In short, Haydn needed modern infrastructure that respects a small team’s time, supports both local and international payments, and gives immediate clarity without sending him to a branch or into a maze of screens.

“It just doesn’t feel like something I should have to do in this day and age… I love that with Venn I can do it from home, the office, or the shop.”
_{- Haydn, Owner of Haydn's}

The Solution

A simple, reliable operating system for daily money movement

Venn turned banking from a chore into part of the flow. From the first login, Haydn could run money movement wherever he was working, pay local vendors in minutes, settle overseas invoices quickly and cost-effectively, and see every transaction at a glance. The platform felt stable and intuitive, which meant less time wrestling with tools and more time serving customers.

Here is what changed once Haydn switched to Venn:

1. Seamless onboarding and intuitive app: Getting started was straightforward and fast. Using the product felt obvious from day one.
2. Fast, cost-conscious payments to overseas suppliers: Haydn needed efficient foreign exchange for significant supplier payments. Venn stood out for speed and cost effectiveness.  
3. Instant, reliable e-transfers to local vendors: Many local suppliers prefer e-transfer. With Venn, Haydn sends e-transfers instantly and with confidence.
4. Clear, categorized transaction history: Logos and categories make it easy to scan spending and keep a centralized ledger. Compared to his big-bank card, where he had to click through multiple pages with no categorization, this saves time and removes stress
5. Virtual cards for everyday security: Creating new virtual cards takes just a few clicks. Haydn spreads recurring payments across several cards and appreciates small details like click-to-copy card numbers.

Why Venn

Built for owners who do it all

Haydn describes his days as a problem solving marathon. Banking with Venn is the part that does not create more problems. It is stable, reliable, and smooth to use, so he can stay focused on running the shop and serving customers.  

One word to describe Venn: “Smooth.”‍

Who is Venn for?

Owner-operators and lean teams

Owners and small teams who need a platform that works anywhere they work, pays local and overseas partners without drama, and gives quick, trustworthy visibility into spend. If you are wearing every hat, Venn makes the finance hat feel lighter.

Haydn chose Venn so he could pay local vendors by e-transfer, settle overseas invoices quickly, and run everything from home, the office, or the shop. If you want the same control, speed, and clarity, it is time to switch.

Are you ready to make banking feel smooth? Try Venn today!